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Send Returns To: Dagler Hockey 1363
600 NE 36th St #1517 Miami Fl. 33137
You may return items within 14 days of delivery for a full refund or exchange if unworn and in new unused condition. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you need to return an item to change a size, just send it back with receipt including a note about which size to change to. Include $5 for return shipping. We’ll notify you via e-mail of your return once we’ve received and processed the returned item. Turnaround time is usually within 2 days after we receive the item. Shipping normally takes 3-5 days.
If we are refunding, you should expect to receive your refund within a week. On rare occasions it might take up to two weeks after giving your package to the return shipper, however, in most cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (3-5business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Returning items that may have qualified for free shipping are subject to shipping charge deductions from your refund. Free shipping only applies to orders within the USA.
Dangler Hockey 1363 does offer shipping to Canada and other countries outside the U.S. However you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country. Please contact your local customs office for further information. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.Additionally, when ordering from D H 1363 you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.